Carnival of Customer Service #12

Greetings! Welcome to the 12th edition of the Carnival of Customer Service. We have selected 17 posts for this edition. I hope our readers will enjoy reading these. Here are the posts in the order they were received.

Cade Krueger presents Outsource Your E-Mail Lists Please! posted at Write To Right Your Business Opportunity. You don’t want to lose your potential branding opportunities because even if you didn’t make a sale, someone may have missed out on valuable information that you had offered them for free. Unfortunately now they won’t see it and you have missed a chance to make a deposit in the bank of trust.

Michelle Cramer presents How Department Divisions Can Hurt Customer Relations posted at GreatFX Business Cards. Michelle says, “That’s not my department.” Ever heard that phrase before? It is the result of a company that does not adequately train its employees as to their responsibility to the customer.

Charles H. Green presents Soliciting Customer Service Feedback: Motives Matter posted at Trust Matters. Feedback does no good if you never get it.

Mike Harmon presents Bookkeeping Basics For Your Business posted at Basic Accounting. Many of small business owners would rather focus on making and selling their products than on keeping their books and records. However, bookkeeping is just as important as marketing and doing business.

Matt Hanson presents Four Color Printing - Spelling A Big Difference With Colors posted at Matt's Creative Advertising Blog. The world is swathed with color. We filter these colors through our eyes and attempt to preserve them. Through four color printing, you can make good things last.

Tom Stanley presents Before You Buy - How To Interview Franchisees To Get The Real Scoop posted at Tom's Franchise Information Blog. The most honest and forthcoming franchiser can’t tell you what it’s like to be a franchisee. So, you should take the time to call existing franchisees and get some candid answers to your questions.

Jason Rakowski presents Humor in Customer Service and How It Can Help Your Business posted at Learn Good Customer Service. Your job is to sell something, not put on a clown act. How does humor fit into customer service?

Stacey Derbinshire presents Three Life Saving Tips For New Businesses posted at Starting a Small Home Business. While entrepreneurs that are starting their new business typically look for ways to save money on everything from office space to consulting services, there are some things that are worth the splurge and more often then not, can give you the competitive edge you need to succeed.

Thomas Humes presents Cash Flow - Life Blood for Every Business posted at Wealth Building World. The purpose of this article is to familiarize business owners with a kind of financing that is unfamiliar to many people, Factoring. I will explain, in a simple yet comprehensive way, how to improve your company's cash flow.

Jimson Lee presents Everything I learnt in Life, I learned while Bartending posted at Speedendurance.com. 25 tips for Customer Service professionals in any industry.

Mason Hipp presents 7 Simple Ways to Ensure Repeat Business posted at SmallFuel Marketing Blog. "it costs about 5x more to get a new customer then it does to retain a current one...So what does it take to keep your customers coming back to you?"

Jack Yoest presents Management Training Tip #1, Office Politics posted at Yoest.com. Learn to Love Office Politics. The first prerequisite in management training is learning the ability to persuade. To be a salesman...

J Mark Walker presents Building Relationships as You Are Selling posted at J Mark Walker - Sales Training. Here are some powerful, authentic ways of caring for your customers as you are selling from J Mark Walker.

Sue Massey presents Leadership - Managing Time For Maximum Profit posted at Business Management Life. In this article I'll tell you some ways to focus on what is important to maximize your profit in your business.

Chris Tackett presents Effective Direct Marketing posted at Direct Marketing News. Chris says, "I knew a guy that owned a vacant house once, and he always laughed at the amount of postcards he received every week. He said they all looked the same and he just threw them away."

Eric Hudin presents More Links You Receive The Better The Page Rank posted at Everyday Marketing Ideas. Many sites link back and forth to each other simply because it makes good business sense to do so. Search engines still count reciprocal links but they are not valued as much as one way links.

Chris Russell presents Turning Coal into Diamonds: A Case Study on Customer Complaint Tracking posted at Productivity Planner. In order to reach the goal of fully utilizing customer feedback, a more comprehensive system for managing customer complaints is needed.

That concludes the 12th edition of the Carnival of Customer Service. Next edition of this carnival will be hosted here on 01 August 2007. You can submit your posts here.